Shipping policy
Last Updated: July 6, 2026
At Middle Eastern Threads, we know you're excited to receive your order, and we're committed to getting it to you as quickly and safely as possible.
This Shipping Policy explains how we process, ship, and deliver orders placed through our website.
Order Processing
Orders are typically processed within 1–3 business days.
Orders are processed Monday through Friday, excluding weekends and major U.S. holidays.
Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information (when available).
Please note that processing time is separate from shipping time.
Estimated Delivery Times
After your order has been shipped, estimated delivery times are:
United States
- 3–7 business days
Canada
- 5–10 business days
International
- 7–21 business days
These delivery estimates are provided as a general guideline and are not guaranteed.
Actual delivery times may vary depending on the shipping carrier, customs processing, weather conditions, holidays, or other circumstances outside of our control.
Shipping Rates
Shipping costs are calculated during checkout based on your shipping address and selected shipping method.
Any available free shipping promotions will be clearly displayed on our website during eligible promotional periods.
Tracking Your Order
Once your order has shipped, you'll receive a confirmation email with tracking information.
Please allow up to 24–48 hours for tracking updates to appear after your shipment has been handed over to the carrier.
If you haven't received your shipping confirmation within a few days of placing your order, feel free to contact us and we'll be happy to help.
International Shipping
We proudly ship to customers around the world.
Please be aware that international orders may be subject to:
- Customs inspections
- Import duties
- Taxes
- Brokerage fees
- Other charges imposed by your country's customs authorities
These fees are the responsibility of the customer and are not included in your purchase price or shipping charges unless otherwise stated during checkout.
Customs policies vary by country, and Middle Eastern Threads has no control over these fees or processing times.
Shipping Delays
While we always aim to meet our estimated delivery times, delays can occasionally occur due to circumstances beyond our control, including:
- Severe weather
- Natural disasters
- Customs inspections
- Carrier delays
- High shipping volume
- Public holidays
- Labor strikes
- Transportation disruptions
We appreciate your patience if delays occur and will do our best to assist you whenever possible.
Incorrect Shipping Addresses
Please carefully review your shipping address before completing your purchase.
Middle Eastern Threads is not responsible for delays, lost shipments, or additional shipping costs resulting from incorrect or incomplete shipping information provided during checkout.
If you notice an error after placing your order, please contact us immediately. While we'll do our best to update the address before your order ships, we cannot guarantee changes once order processing has begun.
Order Changes & Cancellations
If you need to change or cancel your order, please contact us as soon as possible. While we'll do our best to accommodate your request, we cannot guarantee changes once processing has begun.
Lost or Stolen Packages
Once a shipment has been marked Delivered by the shipping carrier, responsibility for the package transfers to the customer.
If your package is marked as delivered but cannot be located, we recommend:
- Checking around your property.
- Asking household members or neighbors.
- Contacting the shipping carrier.
- Filing a claim directly with the carrier if appropriate.
Although we're happy to assist whenever possible, Middle Eastern Threads is not responsible for packages that have been confirmed as delivered by the shipping carrier.
Damaged Packages
If your package arrives damaged, please contact us within 7 days of delivery.
To help us resolve the issue quickly, please include:
- Your order number
- Photos of the damaged item(s)
- Photos of the shipping box or packaging
- A brief description of the issue
If the damage is determined to be the result of shipping or our error, we'll work with you to make it right.
Questions?
If you have any questions about your order or this Shipping Policy, we're here to help.
Middle Eastern Threads