SHIPPING AND DELIVERY
Standard delivery within the United States is estimated at 3–7 business days from the date your order ships.
Please allow 1–3 business days for order processing before your order ships. During collection launches, holiday periods, promotional events, or periods of high order volume, processing and shipping times may be extended.
Delivery times are estimates and are not guaranteed. Delays caused by carriers, weather, customs, or other circumstances outside of Middle Eastern Threads’ control may occur.
AMENDING A SHIPPING ADDRESS
WE CANNOT GUARANTEE CHANGES TO THE SHIPPING ADDRESS OR SHIPPING METHOD AFTER AN ORDER HAS BEEN PLACED.
If you need to correct your shipping information, please contact us as soon as possible after placing your order. Once an order has entered processing or shipped, we may be unable to make changes.
Once your order has shipped, a confirmation email containing your tracking information will be sent to the email address provided at checkout.
CUSTOMERS ARE RESPONSIBLE FOR PROVIDING AN ACCURATE SHIPPING ADDRESS AND FOR MONITORING THEIR SHIPMENT ONCE IT HAS LEFT OUR FACILITY.
U.S. SHIPPING OPTIONS AND COSTS
Middle Eastern Threads offers FREE STANDARD GROUND SHIPPING for orders above $100 shipping within the contiguous united states.
Shipping costs are calculated at checkout based on your shipping address, selected shipping method, and estimated package weight.
Standard Shipping: Estimated delivery of 3–7 business days after your order ships.
Orders shipped to Alaska, Hawaii, Puerto Rico, and other U.S. territories may have different delivery times based on the destination.
We are unable to guarantee delivery dates or combine separate orders into a single shipment after the orders have been placed.
INTERNATIONAL SHIPPING OPTIONS AND COSTS
Middle Eastern Threads ships internationally.
International shipping rates vary by destination and package weight. Shipping costs are calculated at checkout based on your shipping address.
Standard International Shipping: Estimated delivery of 7–14 business days after shipment.
International delivery times are estimates and may vary depending on the destination country, customs processing, carrier delays, and other circumstances outside of our control.
INTERNATIONAL SHIPPING IS NOT FREE.
The shipping method selected at checkout cannot be changed once an order has been processed or shipped.
INTERNATIONAL ORDERS — CUSTOMS FEES, IMPORT TAX & DUTIES
International orders may be subject to customs duties, import taxes, VAT, brokerage fees, or other charges imposed by the destination country.
CUSTOMERS ARE RESPONSIBLE FOR ALL CUSTOMS DUTIES, IMPORT TAXES, VAT, BROKERAGE FEES, AND OTHER FEES ASSOCIATED WITH IMPORTING THEIR ORDER.
Middle Eastern Threads does not control these charges and cannot guarantee the amount that may be assessed by your local customs authority.
Customs policies and fees vary by country. Customers are responsible for understanding and complying with the import regulations of their destination country.
FAILED DELIVERY / RETURNED TO SENDER / ABANDONED PACKAGES
Customers are responsible for providing a complete and accurate shipping address, including any required apartment, unit, postal code, and contact information.
If a package cannot be delivered because of an incorrect or incomplete shipping address, incorrect contact information, failure to accept delivery, or failure to collect the package from the carrier, the package may be returned to Middle Eastern Threads.
If a package is returned to us, the customer may be responsible for any return shipping charges, carrier fees, customs charges, duties, taxes, or other costs incurred as a result of the failed delivery.
For international orders, if a customer refuses delivery or fails to claim a package from customs or the carrier, the order may be considered abandoned. Any shipping, return shipping, customs duties, taxes, or other fees incurred may be deducted from any eligible refund.
CUSTOMERS ARE RESPONSIBLE FOR MONITORING THEIR SHIPMENT AND RESPONDING TO DELIVERY OR CUSTOMS NOTICES.
LOST OR STOLEN PACKAGES
Once tracking confirms that an order has been handed to the shipping courier, Middle Eastern Threads is not responsible for packages that are lost, misplaced, or stolen.
If your tracking information indicates that your package has been delivered but you cannot locate it, please first check with household members, neighbors, building management, and the carrier.
If necessary, customers should contact the shipping carrier directly to initiate a claim.
DAMAGED OR OPENED PACKAGE
If your package arrives visibly damaged, opened, or tampered with, please take clear photographs of the package and any visible damage before discarding the packaging or its contents.
Please contact Middle Eastern Threads as soon as possible with your order number, photographs of the damage, and a description of the issue.
If the damage appears to have occurred during transit, you may also be required to submit a claim with the shipping carrier.
ORDER TRACKING
Once your order has shipped, you will receive a shipping confirmation email containing your tracking information.
Tracking information may take some time to update after your order has been handed to the carrier.
Middle Eastern Threads is not responsible for delays in carrier tracking updates or delays caused by the shipping carrier after an order has been shipped.
SHIPPING DELAYS
Estimated delivery times begin once your order has shipped and do not include the order processing period.
Shipping delays may occur due to severe weather, carrier disruptions, holidays, customs processing, high-volume periods, collection launches, or other circumstances beyond our control.
WE DO NOT GUARANTEE DELIVERY DATES OR SHIPPING TIMES.
If your shipment appears to be significantly delayed, please contact the applicable shipping carrier using the tracking information provided in your shipping confirmation email.
For additional assistance, please contact middleeasternthreads@gmail.com.